Choosing A Home Care Agency

Learn key advice for choosing a home care agency for your senior loved one.

If your senior loved one requires support for daily living tasks there is a good chance you will be looking for a home care agency to help. Even if you or other family caregivers plan on accommodating your loved one on their own, most caregivers find that at least part-time support keeps them from becoming overwhelmed. Either way, if you are considering home care for your loved one, there are a few things you should keep in mind.

Initially, before starting your search, it is important to understand what type of care is needed. Different home care agencies provide different services and have different specializations. For example, does your loved one simply need help with light housekeeping and laundry, or do they also need help with meal preparation, transportation, running errands, companionship, medication management, personal care, etc. If there are special circumstances, such as dementia, Alzheimer's disease, Parkinson's disease, or ALS, it is important to note this as well.

Second, how much time are you planning for this care? Some seniors simply need 30 minutes or so a week while others require comprehensive 24-hour home care. Will the care be daily, weekly, monthly, or on an as-needed basis?

Common Questions For A Home Care Agency

If there are medical issues, not all home care agencies provide home heath care. Typically, in-home care focuses on non-medical supports; however, several home care agencies, such as Comfort Keepers, provide private-duty nursing supports at many of their locations.

Once you have determined the exact supports you are looking for, it is time to narrow down your search. The next set of questions has to do with the company itself. Consider the following list:

  • How long has the company been providing these services?
  • Is the company Medicare or VA certified?
  • Are caregivers employees of the company or independent contractors?
  • What sort of background checks have been conducted?
  • What training do caregivers receive?
  • Are caregivers supervised? What if there is dissatisfaction with the service?
  • Will there be consistent caregivers, or will there be a random selection of caregivers?
  • If a caregiver is sick or on vacation, will another caregiver replace them?

Comfort Keepers is an award-winning home care agency that has been providing a full array of in-home supports to seniors for over 20 years. Their 700 worldwide offices are Medicare and VA qualified. Each of their caregivers is an actual vetted, trained, and supervised employee who has undergone extensive background checks. Care is overseen by a care coordinator for quality assurance and there is a guarantee that quality service will be provided when scheduled.



Comfort Keepers of San Angelo, TX provides leading in home care services to seniors in:

Coke County, Concho County, Glasscock, Irion, McCulloch, Runnels, San Angelo, Sterling, Tom Green County and Wall, TX

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